1. Complete more than the minimum number (6 regular weekly + 4 writing style = 10 minimum).
2. Include a variety, not just the easy ones.
3. Edit your writing well: check for errors in expression, spelling and punctuation.
4. Include a reference list if you have used other sources (APA style).
5. Engage with the questions, include your own thoughts but base your answers on the readings and other references, not just your opinions.

Quick Links

Portfolio Exercise 1: Graphics test
Portfolio Exercise 2: Some rules of good DTP
Portfolio Exercise 3: Compare the layout and design of two different documents
Writing style exercises 5: Avoiding ambiguity
Punctuation quiz

Writing style exercises 6: Improve your punctuation
Punctuation guides and references


Week 12 Audio Lecture



Q: How do layout and visuals impact on how a reader understands a text?

Week 12 – Using Visuals & Layout in Reports

Given the widespread use of word processing and desktop publishing programs, today's readers expect to see professional layout and graphics in professional documents. The good news is that with some basic training and attention to detail, good layout is easy to achieve and graphics can be quickly and easily produced. The old saying that a picture is worth a thousand words is true! It goes without saying that:

  1. all figures, tables, graphs and pictures should be labelled eg Fig 1, Table 1 etc
  2. all graphics should have a descriptive and meaningful title eg Fig 1 The growth of broadband use in Australia 1996-2006
  3. all graphics should be referred to and explained within the text (not left to explain themselves) eg "As shown in Fig 1 … "
  4. if a table, graph or picture is taken from another source, that source must be referenced underneath
    eg Source: www.abs.gov.au

However, graphics should not be placed in a document without a good reason – they should not be there just to make your report look good. They should also be designed and placed in accordance with certain principles, some of which are outlined below. 

Relevant Terms

  • Graphics: illustrations, visual aids: parts of documents or oral presentations that are not text.
  • Tables: illustrations that place numbers or words in columns, rows, or both.
  • Figures: all graphics other than tables, including charts, maps, and photos.
  • Charts: figures that display data in visual form, such as line graphs.
  • Technical drawing: a type of figure that represents a physical object.

 

For more detail on this topic, see Chapter 12 of your textbook (pp. 352-355).

 


Some General Points

Choosing appropriate and useful graphics can make the difference between whether or not you appear professional. There are some basic points related to font choice, colour, and layout which you need to consider. All of these elements impact in subtle ways on the appearance, readability and credibility of your document. Here are some basic questions and things to consider.

Eight types of graphics and when to use them

Not all graphics are useful for all purposes. Here is a summary of which graphics to use and when.

Portfolio Exercise 1: Graphics Test

Try this graphics test, created a long time ago by Ray Archee for a course similar to Popcomm. The results suffer from the millenium bug, so it is a bit glitchy.

What to avoid when using graphics
 
It is possible to distort or otherwise misuse graphics.
  1. Don't use a bar chart improperly; be sure height of lines corresponds to the actual increase or decrease.
  2. Don't place data such as expenses in a confusing sequence.
  3. Don't misuse a pie chart by omitting percentages or moving in a direction other than clockwise/largest to smallest, or including too many "slices."

Hints for a sharp layout

Layout is the non verbal aspect of any piece of written communication. Just like facial expressions or gestures, it adds meaning to the written text. Like a paragraph, it assists a reader navigate your document. This is especially important where your reader is busy and/or your document.

  • Body text should be between 10 and 12
  • Use the same typeface,
  • Use enough leading (space between the lines) to make the text easy to read – if using Word,
  • Make paragraph beginnings –paragraph space is preferable to indentation
  • Ragged right margins make text look more visually interesting. Avoid justification
  • Leave more space above headlines and subheads than below them. Use subheads liberally to help
  • White space used skilfully can be used to show readers where to start and where to stop. It can isolate
  • If you choose a design device use it throughout the document to establish a recognisable pattern. For example:
    • Signals used (arrows or numbers)
    • Words or terms used for captions
    • Format of questions or headings
    • Use of screened backgrounds
    • Typeface and type size used for text, headings and captions

Check out this flash tutorial on how to format your assignment more professionally using Word.

 


Portfolio Exercise 2: Some Rules of Good DTP (questions are interspersed here)

  1. The document should avoid using Helvetica. Helvetica was popular way back in the '60s and '70s. It is a hippie font. But is it not groovy (baby) now. What other fonts are useful and why would you choose them for a formal business document?
  2. The document should display curly quote marks, not "straight ones". What are the problems with this on the Web?
  3. Good "desk-topped" documents do not use double returns (like most people use). Why not and how do you get around this?
  4. They do not use two spaces after punctuation such as full stops and question marks. (Why were 2 spaces used in the first instance?)
  5. Never use grey boxes behind black text.
  6. Never use a fully centred layout. Why not?
  7. Never use lots of borders.
  8. Never use indents for paragraphs. Why not?
  9. Do not use hyphens for bullets.
  10. Do not use shadowed text.
  11. Never use underline on anything. Why not?.
  12. NEVER USE ALL CAPS!! Why not?

Portfolio Exercise 3: Compare the layout and design of two different types of documents

Choose two different types of documents (eg a newspaper or magazine article, sales brochure or advertisement, instruction manual, a letter etc)in terms of the way they have been set out and designed. Think about why this might have been done (ie how does it assist the way people read the document). Answer the following questions with respect to your two documents and include a copy of these in your portfolio.

  1. What do you think the writer’s purpose is for your two examples (hint: think about more than the obvious purpose eg cookbook is obviously a set of instructions on how to cook, but the writer may also want to show how attractive a meal might look or how easy it is by using glossy photos or numbered steps).
  2. How do you think the needs of the intended readers of your examples be different? (hint: a person reading a cookbook may need to be able to easily see the steps they have to take while they are cooking – this might influence whether the steps are numbered or have pictures or if the book has pages that can be wiped clean.)
  3. Compare the size, colour, use of pictures and layout of the two documents. Why do you think they might be different? Relate this to the audience and the purpose of the document.
  4. How do you think the factors you’ve identified about might influence whether or not a reader will read the document? Think about size, colour, illustrations etc. Make sure you explain your answers with examples.

More writing & editing exercises

5. Avoid ambiguity

Precise writing is not wordy or does not use confusing, longwinded expressions. Its purpose is clear and the language level is appropriate for its readers. It avoids three flaws: redundancy (see week 9), ambiguity (unclear meaning) and lack of parallelism (see next week).

Ambiguity is the possibility of interpreting an expression, phrase or sentence in two or more different ways. Sometimes it is used intentionally by advertisers for special effect eg a soft drink ad which says “refreshes like no other can” ie a play on words ‘can” = “able to”, ‘can” = “container”. Sometimes ambiguity is unintentional eg a sign outside a tailor’s shop “Ladies may have a fit upstairs.”

Causes of ambiguity can include:

  1. Misplacing the relative pronoun eg 'The office behind the reception area of the sales department, which is large and airy, has enough room for the new photocopier'. It is the office which is large and airy, but the sentence could mean that the reception area or the sales department are large and airy. The relative pronoun which needs to be place next to the word it refers to (called in grammar its antecedent). The sentence should read 'Behind the reception area of the sales department, is an office which is large and airy and has enough room for a photocopier'.

  2. Confusing pronouns eg 'John told the manager he should resign.' Who should resign – John or his manager

  3. Confusing constructions eg 'The doctor is a specialist in women and other diseases.' Are women a disease?

Sometimes, ambiguity can cause humour in headlines. Have a look at some of these.

Writing style exercises 5: Download these exercises on ambiguity, writing simply and positively.

Here are suggested answers to a few of these. You must do the whole set however to include this in your portfolio.


6. Punctuation IS important !!!!!!

According to Lynne Truss (2004), the author of a very funny and useful book on punctuation called "Eats, shoots and leaves" (here's a review),

    Getting your itses mixed up is the greatest solecism in the world of punctuation. No matter that you have a PhD and have read all of Henry James twice. If you still persist in writing, “Good food at it’s best,” you deserve to be struck by lightning, hacked up on the spot and buried in an unmarked grave.

OK, I know it's old fashioned and tedious but in the professional world, punctuation is important to make it easier for a reader to follow your writing. Punctuation does for writing what pauses do for speaking. It provides the traffic signals and road signs for writing.

 

SO, while it may be acceptable to ignore the general rules of punctuation in social contexts like SMS, MSN, Twitter or email to your friends (note the distinction I have made here: your friends, not email to your clients, boss or work colleagues), it is NOT ACCEPTABLE (emphasis, flashing lights) in professional writing. It merely shows your lack of education, poor attention to detail and lack of consideration for your audience. In short, it reflects poorly on your professionalism.

Poor punctuation can change the meaning of a sentence completely:

Letter #1

Dear John,

I want a man who knows what love is all about. You are generous, kind, thoughtful. People who are like you admit to being useless and inferior. You have ruined me for other men. I yearn for you. I have no feelings whatsoever when we're apart. I can be forever happy – will you let me be yours?

Gloria

Letter #2

Dear John,

I want a man who knows what love is. All about you are generous, kind, thoughtful people who are like you. Admit to being useless and inferior. You have ruined me. For other men I yearn. For you, I have no feelings whatsoever. When we're apart I can be forever happy. Will you let me be?

Yours, Gloria

Try this punctuation quiz to see if you know your apostrophes from your commas and semi colons.

Writing style exercises 6: Download these exercises to test your punctuation skills.

Here are some suggested answers


For further help, try these references:

 

Our textbook has been newly revised especially for this unit. Most lectures and many class activities will be based on the book, so we recommend that all students have access to a copy and bring it to class every week. Copies will be made available in the Library Closed Reserve.

In addition, class discussions and presentations will be based on more specific readings on the weekly topic. These can be found under the 'Tutorial Readings' tab at the top of this page.


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